Ahoi Labs Inc. – Privacy Policy

Last Updated: December 12 2025

Effective Date: December 12 2025

Ahoi Labs Inc. ("Ahoi," "we," "us") respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Ahoi website, mobile applications, APIs, and related services (collectively, the “Services”). This Policy applies to consumers, enterprise users, operators, DAO participants, and visitors.

1. Information We Collect

1.1 Information You Provide

We may collect:

  • Name, email address, wallet address, and account credentials
  • Identity verification information (where required)
  • Payment and billing information (processed via third-party providers)
  • Communications, support requests, and submissions

1.2 Information Collected Automatically

When you use the Services, we may collect:

  • IP address, device identifiers, browser type, and operating system
  • Usage data, logs, and analytics
  • Blockchain transaction hashes and public wallet activity

1.3 Information from Third Parties

We may receive information from:

  • Identity verification and compliance partners
  • Payment processors
  • Enterprise or operator partners

2. How We Use Information

We use personal data to:

  • Provide, operate, and improve the Services
  • Process transactions and authenticate users
  • Comply with legal and regulatory obligations
  • Prevent fraud, abuse, and security incidents
  • Support customer inquiries
  • Communicate updates, notices, and support responses

3. Legal Bases for Processing (GDPR)

Where GDPR applies, Ahoi processes personal data based on:

  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
  • Consent, where required

4. Disclosure of Information

We may share personal data with:

  • Service providers and infrastructure partners
  • Compliance, identity verification, and payment partners
  • Professional advisors or regulators where required by law

We do not sell personal data.

5. Blockchain Transparency

Blockchain transactions are public by design. Information written to a blockchain may be publicly accessible and cannot be deleted or modified by Ahoi.

6. Data Retention

We retain personal data only as long as necessary for:

  • Service provision
  • Legal and regulatory compliance
  • Dispute resolution and enforcement

7. Security Measures

Ahoi implements administrative, technical, and organizational safeguards to protect personal data. However, no system is completely secure.

8. International Data Transfers

Personal data may be transferred to and processed in countries outside your jurisdiction, including the United States. Appropriate safeguards are applied where required.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

Requests may be submitted to: privacy@ahoi.io

10. Children’s Privacy

The Services are not directed to individuals under 18. Ahoi does not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the updated Policy.

12. Contact Information

Ahoi Labs Inc.

251 Little Falls Drive

Wilmington, Delaware 19808

Email: privacy@ahoi.xyz